And a potentially tricky issue sorted!
Thank you for your email. I know you copy these to both Sue and I, and Sue does read them, but as MD I am happy to respond.
The 8 minute delay to our 21.21 service on Tuesday was caused by a signal problem at Appleford, for which I apologise.
To clarify, the paragraph at the end of all our emails say 'unless you are the named addressee you cannot copy, use or disclose it to anyone else'. As you are the intended recipient, there is no issue with any reproduction of the correspondence.
Thank you again for your email.